Hey guys,
Just want to share with you all about the HXT Batteries from U****d Hobbies. The 1st batch of batteries that had the bloating problem was replaced without hassle from them with very prompt service. But unfortunately, even the replaced packs also started having the same "bloat" problem just after 4 cycles (just finished running them in). Now the reply from them is this:-
From: Samee [mailto:support@unitedhobbiessupport.com]
Sent: Tuesday, October 02, 2007 2:50 PM
To: **********
Subject: [#OYX-755] Ticket ID: OYX-755 - pictures?
Hello
Thank you for the email Moreover please send the photo's of the faulty batteries of the text side altogether and individual as well.
However we only replace 7F 25 not 27 ones.
If you believe your item to be faulty or incorrect, you can send it back to us for inspection and replacement.
Please click below to send the item back to us.
We must receive the faulty back before replacement.
PLEASE DONT SEND BY EMS, POSTAGE WILL NOT BE REFUND.
Please send by the cheapest way that having the tracking number.
PLEASE DONT SEND BY EMS, POSTAGE WILL NOT REFUNDED
Best regards,
Samee
customersupport.com
Unitedhobbies.com
So i guess their "send picture" policy is only for the 7F 25 batch. Do not feel like sending them back (too much hassle). So guess will be other brands from now on.
Anyone else has the same issue?
Cheers!
PS. All 4 replaced packs all starting to bloat like the 1st batch that i got.
Just want to share with you all about the HXT Batteries from U****d Hobbies. The 1st batch of batteries that had the bloating problem was replaced without hassle from them with very prompt service. But unfortunately, even the replaced packs also started having the same "bloat" problem just after 4 cycles (just finished running them in). Now the reply from them is this:-
From: Samee [mailto:support@unitedhobbiessupport.com]
Sent: Tuesday, October 02, 2007 2:50 PM
To: **********
Subject: [#OYX-755] Ticket ID: OYX-755 - pictures?
Hello
Thank you for the email Moreover please send the photo's of the faulty batteries of the text side altogether and individual as well.
However we only replace 7F 25 not 27 ones.
If you believe your item to be faulty or incorrect, you can send it back to us for inspection and replacement.
Please click below to send the item back to us.
We must receive the faulty back before replacement.
PLEASE DONT SEND BY EMS, POSTAGE WILL NOT BE REFUND.
Please send by the cheapest way that having the tracking number.
PLEASE DONT SEND BY EMS, POSTAGE WILL NOT REFUNDED
Best regards,
Samee
customersupport.com
Unitedhobbies.com
So i guess their "send picture" policy is only for the 7F 25 batch. Do not feel like sending them back (too much hassle). So guess will be other brands from now on.
Anyone else has the same issue?
Cheers!
PS. All 4 replaced packs all starting to bloat like the 1st batch that i got.
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