Wanna highlight this example of good service at Jethobby;
I brought down my Airtechnic receiver to test purchase a spare crystal at about 650 pm today, however the crystal didn't seem to work with my TX and seemed rather faulty, giving lousy response.
So the guy at JH (dunno if he's the boss), took out another one of his receiver sets for me to try, and he even was very helpful, trying to improve the connections of the crystal (that i haven't even bought yet), and trying to pinpoint the source of my problem. He even opened up another set of e-sky crystals to troubleshoot the source of the problem ...(transmitter? crystal? receiver?)
Eventually it took about 20+ minutes and it diagnosed as a receiver problem with loose connections, and he exchanged my receiver with another working receiver from the shelf immediately, no questions asked. Also he didn't seem impatient that it was closing time. Of course I bought the crystal la.
I mean this is great customer service, he's helpful and willing to go extra mile. I was very touched by this.
I brought down my Airtechnic receiver to test purchase a spare crystal at about 650 pm today, however the crystal didn't seem to work with my TX and seemed rather faulty, giving lousy response.
So the guy at JH (dunno if he's the boss), took out another one of his receiver sets for me to try, and he even was very helpful, trying to improve the connections of the crystal (that i haven't even bought yet), and trying to pinpoint the source of my problem. He even opened up another set of e-sky crystals to troubleshoot the source of the problem ...(transmitter? crystal? receiver?)
Eventually it took about 20+ minutes and it diagnosed as a receiver problem with loose connections, and he exchanged my receiver with another working receiver from the shelf immediately, no questions asked. Also he didn't seem impatient that it was closing time. Of course I bought the crystal la.
I mean this is great customer service, he's helpful and willing to go extra mile. I was very touched by this.
Expect nothing less from Mok... He's the most well mannered Boss in this trade.
This people are really
Comment